# PostgreSQL Database Creation Error

When trying to create a new PostgreSQL, if you get the following error:

`Error: Connection to the database server failed: SQLSTATE[55006]: Object in use: 7 ERROR: source database "template1" is being accessed by other users DETAIL: There is 1 other session using the database.`

![](https://3395442955-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-Lwjgns5x95EsDajJxZl%2Fuploads%2Fgit-blob-ac60091125b70a82081d5557c33d6f9730dc1c85%2Fpostgres_db_create_error.png?alt=media)

This means the server in the process of creating another database for someone else.

In most cases, the fix is to try again later.

## Further Support

If you've already waited and tried again later and the problem still exists, or if you get a different error, please make a new post in the [Customer Service forum](https://helionet.org/index/forum/45-customer-service/?do=add), making sure to provide your **username**, **domain name**, and details about the problem, including any **error message(s)** received.
